TNT for your team
TechHand Network Toolkit (TNT) is the engine behind your contract IT. Most people at your company do not need every screen in the product—they need to know which sign-in matches their job, what they can change, and where to look for updates. This page explains the two experiences TechHand uses: the full TNT application for technical work, and a simpler interface on techhand.pro for everyday staff.
Evaluating or licensing the software itself? See the full capability overview on TechHand Network Toolkit (platform).
Two experiences, one source of truth
Operational depth lives in the full TNT web application—tickets, assets, network context, vault (where approved), automation, and other modules your contract enables. Day-to-day simplicity lives in a stripped-down, easy-to-train client experience on techhand.pro: status, profile, and the limited actions your role allows, without wading through technician-grade screens. Both draw from the same service data; the interface matches the responsibility.
Full application
TNT web application
For TechHand administrators and technicians, and for your organization’s own technical contacts when we expand access: this is the full browser-based TNT UI—scheduling, deep documentation, scanning and asset views, billing artifacts you are allowed to see, and other tools turned on per role and contract. Most employees never need this surface.
Simpler for most people
techhand.pro client experience
For owners, managers, and staff who mainly need ticket status, profile, and read-only or limited-write views: sign in here on techhand.pro. The UI is intentionally easier to learn than the full TNT app. Exactly which tiles and actions appear still follows least privilege—TechHand configures that for your organization.
Who uses the full TNT app
TNT is powerful on purpose. The full application is aimed at people who run or support IT—not at every employee in the company.
- TechHand platform administrators — overall configuration, continuity, and operator-grade tooling required to support tenants safely.
- TechHand technicians — day-to-day delivery: tickets, time and notes, device and network context, vault access where approved, automation, and internal workflows.
- Your organization’s technicians — when your agreement includes deeper access, designated technical staff at your business may use the same application surfaces they need—still scoped by role, never “everything for everyone.”
- Optional lighter TNT logins — some businesses still use a reduced TNT login for a few people who only file tickets or read shared docs. When that pattern fits, we keep it narrow on purpose.
What most people use on this website
The techhand.pro client experience is for “normies” in a good way—people who should not have to learn technician vocabulary to get service. It is role-limited, quick to train, and focused on the handful of tasks they actually need: status, requests you are allowed to submit, profile, and read-only shared information.
How access is decided
TechHand maps your org chart to roles: who approves spend, who opens tickets, who only needs visibility, and whether anyone on your side should ever see the full TNT operator stack. If you are unsure which URL or login type you should use, contact us—we would rather set you up correctly than leave someone guessing.
Questions about access for your team
Tell us how your business is structured—who should approve spend, who should open tickets, and who only needs read-only visibility—and we will map roles to match.