Download the support client

Install the TechHand Remote Support client, then your technician will guide you through the rest. Nothing connects without your explicit permission—you approve every session, you can watch everything we do, and a visible banner stays on screen the whole time.

Windows

Windows 10/11 (64-bit)

Download (69.5 MB)

SHA-256: 9f01ca5135b400239c7f1ed2dff2cf9e9faaaa9767d62dd4bc767f1446eeb6b7

macOS

macOS 12+ (Apple Silicon & Intel). Grant Screen Recording + Accessibility when prompted.

Coming soon

Linux

X11 desktops. Wayland sessions are not yet supported for screen sharing.

Coming soon

How a session works

Step 1

Install & open

Run the installer above. The client sits quietly in your system tray.

Step 2

Get your code

Your technician gives you a 6-digit session code by phone or through your support ticket.

Step 3

Approve the session

A TechHand consent window appears. Enter the code and click Allow—nothing starts without it.

Step 4

Stay in control

A visible banner shows the session is live. Click "End session" any time to disconnect instantly.

Need a technician?

Already a client? Open a remote support request from your portal and we'll get you a session code. New to TechHand? Reach out and we'll get you set up.

Request remote support Contact us